Customers urged to oppose closure of Barclays’ Aylsham branch

Just Regional
Oct 11, 2021 3 mins read

Customers of Barclays Bank in Aylsham have been urged to join forces with the town’s MP to oppose the closure of the branch in January.

Barclays says its Market Place branch will close on January 11, meaning the nearest branches will be more than 10 miles away in Hoveton or Drayton.

The company, which does not plan to make any redundancies, said 107 regular customers used the Aylsham branch exclusively for their banking and highlighted a “sustained fall” in branch visits across the UK.

However, Broadland MP Jerome Mayhew (pictured outside the bank) has voiced his opposition to the decision and asked personal and business customers to tell him how the closure would affect them.

In a message to constituents, Mr Mayhew said: “I was really disappointed to hear from the regional directors of their intention to close our local branch.
“Barclays serves tens of thousands of personal and business customers in our town and the surrounding villages.

“I will write to Barclays expressing my clear objection to this decision, but I need your help.”

Mr Mayhew has asked for customers to email him at jerome.mayhew.mp@parliament.uk to explain the impact the closure will have on them.

He added: “If the closure is causing you to reconsider who you bank with, then please do make this case very clearly to help further our cause. I am very keen that we exhaust every avenue available to prevent this from going…”

Mr Mayhew added that the closure would particularly affect older customers who did not wish to do their banking online.

A Barclays spokesperson said: “The decision to close a branch is never an easy one. However, customers are increasingly using alternatives to branches to do their banking. As a result, we are seeing a sustained fall in branch visits across the UK.

“We will work with our customers and provide alternative options to ensure they can continue to manage their money and receive financial expertise when required.”

The bank said it provided customers with a wide range of options to complete their banking, including the Barclays app, and telephone, online and video banking. It added that “everyday” transactions could be completed at the Post Office based in Budgens, in Norwich Road.

The bank added that staff at the Aylsham branch would be offered alternative roles in Barclays and in terms of the future of the building, a spokesperson added: “The building is leased and our property team will be talking to the landlord about returning the building as soon as possible.”

Jerome Mayhew MP

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