Drayton & Taverham

Warning on bogus callers

Just Regional
Jan 18, 2016 3 mins read

Norwich and Taverham police are asking the public to be vigilant after reports of bogus callers in the area.

The suspect/s are claiming to be from Anglia Roofing Solutions who have stated: “All employee vans will be marked with the company name – no plain white vans are used. The employees also carry ID cards which should be produced if asked. If in doubt please ask to see this.”  – Mr Warman, Director of Anglia Roofing Solutions.

Detective Sergeant Jessop from the Norfolk Constabulary’s says: “Your home is yours. You are quite entitled to decline a visit from anyone. My advice is if you are not happy with the reasons a person has come to your door or you are not happy with their mere presence, ask them to leave and contact the police. Also, if someone comes to your door telling you they urgently need your help, be aware that this could be a ruse to get you out of your house or for them to enter your house. If you are not happy contact a neighbour, friend, family member or the Police to come to your house to assist. Please report anything to us, as we can and will, deal with it.”

Bogus callers succeed because they sound believable, so don’t be fooled. Make sure in your own mind that they are whom they claim to be by following these simple steps:

Stop, Chain and Check. Think before you open the door – use your spy hole, chain or look out of the window to see if you recognise them.

  •       Ask callers for proof of identity. Genuine tradesmen should carry an identification card with their photograph on. Utilities companies now offer a password identification system which means any callers from one of these companies should be able to give a pre-arranged password as additional proof of identity.
  •      Check identity cards carefully. If you are unsure, telephone the company the caller claims to represent, (use a number from telephone directory and not any number they might give you). Remember, the vast majority of callers to your door will be genuine, therefore they will not mind you carrying out checks to make sure they are who they say they are.
  •      Beware of callers who attempt to distract you by claiming that they have seen something untoward in your rear garden or somewhere which may encourage you to leave your house – they may have an accomplice awaiting this distraction.
  •      If you are not convinced of the identity of the caller, don’t let them in. Ask the caller to come back later and arrange for a friend, relative or neighbour to be present on their return or ask the caller to contact this person.

Please treat every stranger with caution. If you are concerned about their legitimacy please call 999 immediately. We encourage people to watch the “Too good to be true” video on YouTube for more information.

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